Who are Clearpay?
Clearpay is a service that gives our customers the ability to make purchases now while paying later. Payments are made in four parts every two weeks without any interest.
How do I use Clearpay?
Just shop Pink Soda and checkout as usual. At checkout, choose Clearpay as your payment method. You will be directed to the Clearpay website to register and provide payment details (visa or MasterCard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – it’s that easy!
Where can I use Clearpay?
Clearpay can only be used on purchases made on the Pink Soda website.
Can I use Clearpay if I am an international customer?
Clearpay is only available to customers with a uk billing address. Customers with international billing addresses will not be able to create a Clearpay account.
How does the Clearpay payment schedule work?
All Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in instalments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clear pay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can't pay a Clearpay instalment?
If funds are not available at the time the automatic payment is due, you will be charged a £6 late payment fee by Clearpay. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order.
Please see Clearpays term of use
When will my items be delivered if I use clearpay?
Clear pay orders are delivered within our standard delivery timeframes like any order from Pink Soda. Free standard UK delivery is available for orders over £70. Visit our delivery page for more information.
How do I return or exchange an item purchased with Clearpay?
Clearpay returns follow our standard return process. Please note, refunds for Clearpay will be refunded from Pink Soda to Clearpay. As soon as the refund is processed it will drop into your Clearpay online account. Have more questions about Clearpay returns? Go to help.clearpay.co.uk.
Where can I find out more about Clearpay?
If you have a question about your Clearpay account, please contact the free Clearpay customer support line at 44 808 164 9707.
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